I bought a pair 2 months ago. Immediately I was blown away with their stiffness, tracking and performance. I am 100% satisfied with them, and feel that they will last this fat ass of mine a long time.

The thing with the introduction of this service is that it is not geared towards you hardcore cyclists, it is geared towards people who are new to the sport, unfamiliar with the tools and techniques of repair, and who generally don't go off road. For those of you who think this service is a waste of time, pull your head out of your ass and think about it for a moment. Maybe, given enough time, you fools will come to realize that if this service brings more people onto their bikes and out of their cars, that is a good thing for the entire cycling community, and the environment.